SCM Performance measures

The supply chain tool addresses the following performance measures:

1.0 Source

  
1.1 Purchasing department cost as a percentage of revenue
1.2 Purchasing cost per active supplier
1.3 Purchasing department cost per purchase order
1.4 Percentage of purchases from certified suppliers
1.5 Purchase requisition to delivery cycle time
1.6 Percentage of complete, high-quality, timely, and accurate orders
1.7 Percentage of complete, high-quality, timely, and accurate purchase orders line items
1.8 Annual value of goods purchased per full-time equivalent
1.9 Average number of purchase orders per full-time equivalent
1.10 Transactions processed via web/electronic data interchange
1.11 Active suppliers per full-time equivalent
1.12 Purchasing cost per full-time equivalent

2.0 Produce

 
2.1 Production/manufacturing cost as a percentage of revenue
2.2 Average first-pass yield rate
2.3 Scrap/rework cost as a percentage of revenue
2.4 Average machine availability rate
2.5 Average operating-equipment efficiency rate
2.6 Average manufacturing cycle time
2.7 Timeliness of the master plan schedule work orders
2.8 Average plant capacity utilization
2.9 Production and manufacturing cost per full-time equivalent
2.10 Average throughput per full-time equivalent

3.0 Store

 
3.1 Warehousing and inventory management cost as a percentage of revenue
3.2 Warehousing and inventory management cost as a percentage of inventory value
3.3 Total inventory turnover
3.4 Inactive inventory percentage
3.5 Obsolete inventory cost as a percentage of revenue
3.6 Warehousing and inventory management cost per customer order
3.7 Cycle count accuracy percentage
3.8 Average time from production to store
3.9 Inventory stock-out percentage
3.10 Average order line items picked per hour per worker
3.11 Average warehousing space utilization
3.12 Warehousing and inventory management cost per full-time equivalent

4.0 Sell

 
4.1 Order management cost as a percentage of revenue
4.2 Customer retention rate
4.3  Customer disputes
4.4 Perfect order rate
4.5 Customer reject rate
4.6 Lines on-time fill rate
4.7 Inventory stock-out value
4.8 Average order-to-shipment lead time
4.9 Order management cost per full-time equivalent
4.10 Percentage of sales via web/electronic data interchange
4.11 Average number of customer orders per full-time equivalent
4.12 Return on equity ratio

5.0 Transport

 
5.1 Transportation cost as a percentage of revenue
5.2 Percentage of inbound/outbound cost
5.3 Premium freight charges
5.4 Percentage of inventory value in transit
5.5 Damaged goods
5.6 On-time delivery percentage (inbound and outbound)
5.7 Transportation cost per full-time equivalent
5.8 Transportation cost per mile (inbound and outbound)
5.9 Outbound transportation cost per customer order
5.10 Inbound transportation cost per supplier order
5.11 Mode of transport by haul distance